Professional Services

Digital Experience

Connect user-visible behavior with the systems behind it

Digital-experience analysis relates browser and mobile interactions to application and service performance so that user-impacting problems can be investigated end to end.

Experience as part of system behavior

User-visible behavior depends on more than the page or mobile screen where a problem appears. A slow interaction can involve the client, an application service or a dependency further away. Digital-experience evidence becomes more useful when important journeys are connected to the technical services that support them.

Investigating user impact

This capability extends CodeAttest work in application monitoring and performance analysis. The relevant journeys, measurements and tools depend on the application and its users.

A slow interaction can originate in the interface, an application service or a dependency further away. User-visible evidence narrows the question, while service and transaction evidence helps investigate the cause. Selecting meaningful journeys matters more than counting every event without knowing which user task it represents.

Related services

This expertise supports these services: